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At The Silque, we value every customer and are here to help with any questions you may have—whether it’s about your order, product details, or general inquiries. Please don’t hesitate to reach out to us.
Get in Touch
Phone: +1 (206) 886-0247
Email: contactus@thesilque.com
Mailing Address:
The Silque
30 N Gould St, STE R
Sheridan, WY 82801
United States
For the fastest response, we recommend contacting us by email.
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (MT)
Saturday: 10:00 AM – 2:00 PM (MT)
Sunday: Closed
Messages received outside these hours will be responded to on the next business day.
Send Us a Message
We’d love to hear from you! Please include the following details (if applicable) when contacting us so we can assist you more efficiently:
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Full Name
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Email Address
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Order Number
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Message/Inquiry
Common Inquiries
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Order Status: Provide your order number for quick updates.
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Returns & Exchanges: Share your order number and the product details.
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Product Advice: Let us know your preferences and we’ll guide you to the right choice.
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Partnerships/Wholesale: Use “Wholesale” or “Collaboration” in your subject line for priority routing.
Our Promise
Your satisfaction is our priority. Every message is important to us, and our team typically responds within 24 business hours.
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
